Email

info@excellsolutions.co.za

Mobile

+27 76 324 9435

Phone

+27 11 042 6247
149A & 151 Klamson Towers, Commissioner Street, Floor 6 Office 607, Jhb, 2001

Email

info@excellsolutions.co.za

Mobile

+27 76 324 9435

Phone

+27 11 042 6247

Mastering Negotiation Workshop (MN)

MASTERING NEGOTIATION WORKSHOP (MN)

      October 2019 – RANDBURG, SOUTH AFRICA, 14 October – 18 October 2019 – 5 DAYS WORKSHOP

Registration Fees: ZAR936.05 (R1000) Course Fees: Local: ZAR8,449.05 (R8999) International: ZAR22,502.06 (R24000)

PayFast

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Local and International Delegates registration plus booking is open due to limited space available:

COURSE INFORMATION

This course deals with the phases of negotiation, the tools that are used during a negotiation, and ways to find lasting solutions.

TARGET AUDIENCE & PURPOSE

This course will benefit anyone who would like to improve their negotiation skills at work.

OVERVIEW

This course focuses on the phases of negotiation, the tools that are used during a negotiation, and ways to find win-win solutions.

COURSE CONTENT

a).Understanding negotiation
We define negotiation, analyse both the two basic types and the three phases of negotiation, and also the skills that are needed to become an effective negotiator.

b).Preparation
First, you need to prepare before you enter any negotiation process. Before a negotiation, you define what you want to achieve, what you will settle for, and what you consider unacceptable.

c).Exchanging information
This is the first phase in a negotiation. In this module we consider how to state your position on the issues being addressed in a non-confrontational way. You decide what to reveal and what to hold back as your success depends on knowing what to say, when to say it and when to be silent.

d).Bargaining
This is the central aspect of the negotiation process. We explain what to expect when bargaining and what you have to do if an impasse arises. We also analyse common bargaining techniques that are used by experienced negotiators.

e).Mutual gain
We look at interests (needs) over positions (wants) i.e working towards a win-win outcome.

f).Dealing with difficult issues
Not everyone you deal with is going to play fair. In this module we explain how to prepare for the possibility that someone will try to bend the rules.

g).Closing

We focus on how to bring different ideas to a mutually agreed conclusion and how to formalise the idea that agreement has been reached.

LEARNING OUTCOMES

By the end of the course, you should be able to:

  • Define negotiation, analyse both the two basic types and the three phases of negotiation
  • Be prepared for negotiation, define what you want to achieve, what you will settle for, and what you consider unacceptable.
  • State your position on the issues being addressed in a non-confrontational way.
  • Use common bargaining techniques that are used by experienced negotiators.
  • Deal with difficult issues
  • Bring different ideas to a mutually agreed conclusion and formalise the idea that agreement has been reached.
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